Returns & Refund Policy

Our Friendly Return & Refund Policy

At Lava Mart, your happiness is our top priority! We want you to love your purchase, but we understand that sometimes things don't work out. That’s why we’ve made our return and refund policy simple and stress-free.

Easy 30-Day Returns

Changed your mind? No problem! You have 30 days from the date you received your order to return it. Just make sure the item is unused, in its original packaging, and in the same condition you received it.

Full Refunds, No Hassle

If something’s not right, we’re here to make it right. Once we receive your return and check everything over, we’ll process your refund and credit it back to your original payment method. It’s that easy!

Lost or Damaged Packages? We’ve Got You Covered

If your order arrives damaged or doesn’t arrive at all, don’t worry—we’ll issue a full refund. Just let us know as soon as possible, and we’ll take care of the rest.

How to Start a Return

Simply reach out to us at [Your Contact Information], and we’ll guide you through the process. We’ll even help you with any questions or concerns you might have along the way.

A Few Quick Notes

You won't need to worry for the shipping cost for return. We will provide you free return label.
If you’re exchanging an item due to a defect or damage, we’ll send the replacement at no extra cost.

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