Returns & Refund Policy

Our Friendly Return & Refund Policy

At ASHTON BURY®, your happiness is our top priority. We want you to love your purchase, but we understand that sometimes things don't work out. That's why we've made our return and refund policy simple and stress-free.

Easy 30-Day Returns

Changed your mind? No problem. You have 30 days from the date you received your order to return it. Just make sure the item is unused, in its original packaging, and in the same condition you received it.

Full Refunds, No Hassle

If something isn't right, we're here to make it right. Once we receive your return and check everything over, we'll process your refund back to your original payment method. Refunds are typically issued within 5 business days of us receiving the item.

Lost or Damaged Packages? We've Got You Covered

If your order arrives damaged or doesn't arrive at all, we'll issue a full refund. Just let us know as soon as possible and we'll take care of the rest.

How to Start a Return

Email us at info@ashtonbury.com or call +1 (350) 202-8281 with your order number, and we'll guide you through the process. We're happy to help with any questions or concerns along the way.

A Few Quick Notes

You won't need to worry about return shipping costs — we provide a free return label.
If you're exchanging an item due to a defect or damage, we'll send the replacement at no extra cost.

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